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Fact sheet

Glasgow Carers Centres Partnership within NHS Greater Glasgow and Clyde

This was a partnership project established in June 2008 between Glasgow South East, West, North, Greater Pollok, East and Renfrewshire Carers Centres presenting a strategic approach to:

• Provide an awareness raising implementation plan incorporating carer awareness training for staff
• Provide a range of information for carers in acute settings
• Early identification of carers and partnership working using a person centred approach

During the first year the focus of the project is on increasing hospital staff skills and knowledge through the delivery of carer awareness training; the provision of carer specific information in line with NHS Greater Glasgow and Clyde’s Carer Information Strategy; and working in partnership with strategic citywide and localised groups and a range of hospital based professionals. A ‘carer pathway of care’ will be implemented to create a robust infrastructure for the long-term identification, recognition, support and signposting of carers.

In year two the focus was on:

• Acknowledgement that carers are partners in the delivery of care in the community
• Improved practice and strong links with carers’ centres in the Greater Glasgow and Clyde area
• Increased number of carers being identified and supported to continue to care and, most importantly, a significant reduction of carers in crisis

Project workers posts

5 Moffat project workers work within 4 main care groups in 9 pilot sites:

South East Mansionhouse Unit, Medicine for the Elderly
Victoria Infirmary, Emergency Receiving Ward

South West Leverndale Hospital, Mental Health in-patients
Southern General Hospital, Physical Disability
Rehabilitation Services

North Stobhill Hospital, Medicine for the Elderly Wards

West Drumchapel Hospital, Medicine for the Elderly

East Glasgow Royal Infirmary, (additional pilot site funded by
East Glasgow CHCP)
Lightburn Hospital, Medicine for the Elderly

Renfrewshire Royal Alexandra Hospital Day Hospital, Medicine for the Elderly, Palliative Care Units (for people with life threatening conditions other than cancer)

Key stages
• Provision of carer awareness training for health and social work staff will lead to proactive early identification and support for carers
• Staff recognising carers as partners in care and will support changes within the hospital discharge procedure
• An increase in carers’ ability to cope with and sustain their care role at home through provision of an improved, dedicated information service and support for carers in acute sites, within all disciplines of the acute sector
• A reduction on the number of carers in crisis through early identification, intervention and support
• Health and social care staff will see the “what’s in it for me?” factor of supporting carers, through the improvement in health and well-being of the carers and the cared for identified by the evaluation of the pilot sites
• Influencing future policies by ensuring that project outcomes will inform Community Health and Care Partnership / Health Board action plans and that good practice will be easily replicated across the Health Board area
• An increase in the number of carers’ assessments