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Fact sheet

Borders Carers Centre within NHS Borders

The Carers Centre has been operating in the Borders since 1995 and is the only carers’ organisation in the area. The Scottish Borders has a population density of 23 per square km, making it one of the most sparsely populated areas in Scotland. Within the Scottish Borders there is no city or conurbation that forms a central focal point. Over two thirds of the population live outwith the main towns of Hawick and Galashiels and one third live outwith settlements of 1,500. It is estimated that there are around 12,500 adult carers and 2000 young carers in the Scottish Borders.
Borders Carers Centre has built up very strong links, at a planning level, with Borders Council Social Work Services and NHS Borders and carers are involved in the highest levels of service configuration. There is a genuine and demonstrated willingness within these two organisations to work effectively with carers, and the Carers Centre, to improve services and carers’ experiences.
The Moffat project promoted joint working by ensuring that senior officers engaged with the project and that proposals and protocols were endorsed at a high level, leading to robust monitoring requirements through the Carers Planning Group – a multi agency group involving statutory and voluntary organisations and carers.

There are two strands to the Project

1. Carers Liaison Worker – This post is partly based at Borders General Hospital and is creating links with both the discharge and social work teams to help carers to be supported through the discharge process and for a period of six weeks after discharge.

2. Carers Training Officer – This post focuses on raising awareness amongst professionals about the importance of supporting carers and provides them with information to assist them in their statutory duties. Training is delivered in partnership with carers, including young carers.

Some of our Outcomes

• Carers felt they have a voice
• Carers felt empowered
• Carers gained new skills and confidence
• 6 carers, including a former young carer, were recruited and supported to provide training for professionals
• CD produced, utilizing the experience of a carer at risk, and used as a training tool
• Leaflets and posters distributed and displayed in wards
• Carers supported through discharge process
• 1200 carer awareness sessions delivered annually via mandatory adult
protection training
• 1 GP and 1 other representative from all Borders GP practices attended a 2 hour training session – 56 participants in total
• All GP practices (25) to receive a two hour one-to-one session on practical issues around identifying and supporting carers
• All mandatory clinical update and induction training delivered through NHS Borders to include carer awareness
• Additional funding for the Carers Centre via Carers Information Strategy funding